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Frequently Asked Questions

Everything you need to know about shopping with Darlytte.


Orders & Payments
Browse our collections, select your size and add items to your cart. Once you're ready, proceed to checkout, enter your delivery details and complete payment. You'll receive a confirmation email shortly after.
We accept all major credit and debit cards, UPI, net banking, and digital wallets via Razorpay. All transactions are secured and encrypted.
Yes, orders can be modified or cancelled within 24 hours of being placed. As our garments are made to order, production begins shortly thereafter. If you need to make any changes or cancel your order, please contact us at shop@geishadesigns.com or WhatsApp us at +91 93157 69074 as soon as possible.
Yes — a confirmation email with your order details and invoice will be sent to your registered email address immediately after a successful payment.

Shipping & Delivery
As each Darlytte piece is made to order, your order is typically shipped within 2 weeks of purchase. Once your order is dispatched, you'll receive a confirmation email, and you can track its journey directly through your account on our website.
Yes! We offer free shipping in India.
Yes, we ship internationally! International orders have a shipping charge of 20% of the total product value, which will be calculated and shown at checkout.
Once your order is shipped, you'll receive an email and/or SMS with a tracking link. You can also check your order status by logging into your account under My Orders.

Returns & Exchanges
As every Darlytte garment is made to order exclusively for you, we do not accept returns or exchanges. However, if your garment requires minor alterations for a better fit, we'd be happy to assist. Simply reach out to us at shop@darlytte.com or via WhatsApp, and our team will guide you through the process.
Refunds are applicable only for orders cancelled within 24 hours of placement. Once your cancellation has been confirmed, your refund will be processed to your original payment method within 5–7 business days. You'll receive a confirmation email once the refund has been initiated.

Sizing & Products
Each product page includes a detailed size guide. We recommend measuring your bust, waist, and hips and comparing with our chart. If you're between sizes, we generally suggest sizing up for a more comfortable fit.
We do our best to capture true colours, but slight variations can occur due to screen settings and lighting during photography. If you need clarification on a colour, feel free to WhatsApp us a quick message.
Care instructions vary by fabric and are printed on each garment's label. As a general rule, we recommend gentle hand wash or dry clean for most of our pieces. Avoid harsh detergents to preserve the fabric quality.

Account & Wishlist
No, you can checkout as a guest. However, creating an account lets you track orders, save your wishlist, and check out faster next time.
Click on "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.
Yes! Guest users can save items to their wishlist — it's stored locally on your device. To keep your wishlist permanently and access it across devices, simply log in or create an account.

Still have questions?

Call us at +91 93157 69074 or email shop@geishadesigns.com — we're happy to help.

Happy shopping! 🛍️